PERSON-CENTERED SUPPORT • EASTERN NC

Building Confidence. Growing Independence.

Better Connections provides compassionate, person-centered support that helps adults build everyday skills, strengthen independence, and live more fulfilling lives.

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Recognizing the Strengths Within Every Individual

At Better Connections, Inc., we believe every person possesses unique talents, abilities, and gifts that should be nurtured, celebrated, and empowered.

Since 2004, we have provided compassionate, person-centered support designed to help adults with Intellectual Developmental Disabilities (IDD) and Mental Illness (MI) build confidence, strengthen independence, and create meaningful, fulfilling lives within their communities.

We Do More Than Provide Services—We Build Meaningful Relationships

Every day, our dedicated team works alongside the individuals we support, building trusted relationships that encourage confidence, develop essential life skills, and promote greater independence and connection within the community.

From support at home and assistance with daily living to employment services, community engagement, and residential care, Better Connections provides person-centered support tailored to each individual’s unique needs, strengths, and goals. We’re committed to creating opportunities that empower every person to grow, thrive, and reach their fullest potential.

The Better Connections Difference

For more than 20 years, Better Connections has been a trusted provider of person-centered support throughout Eastern North Carolina. Our experience, compassionate team, and commitment to quality allow us to provide services that make a meaningful difference in the lives of the individuals we serve.

What sets Better Connections apart:

20+ years of trusted service throughout Eastern North Carolina
60+ years of combined professional experience across our dedicated team
International accreditation through the Council on Quality and Leadership (CQL)
Highly trained, compassionate professionals who genuinely care about the people they support
Individualized, person-centered services designed around each person’s strengths, needs, and goals
A culture of dignity, respect, compassion, and excellence in everything we do
A commitment to independence and purpose, helping every individual build confidence, make meaningful connections, and live a fulfilling life

OUR MISSION

Emphasizing Strengths in All People

Our mission is to support every person with respect, dignity, and individualized guidance. We focus on each person’s strengths while helping them make informed choices, achieve personal goals, and build greater independence.

Through person-centered support, education, mentoring, and skill development, we help individuals work toward meaningful outcomes that promote choice, self-determination, and quality of life.

Everyday Living & Independence
Personal care, daily living skills, meals and household needs, transportation, and support with greater independence.

Health, Safety & Wellness
Medication support, education about individual needs, recognizing potential triggers, and ongoing supervision and monitoring.

Personal Growth & Guidance
Individualized training, supportive counseling, mentoring, and skill development based on personal outcomes and each person’s ISP.

Community, Leisure & Purpose
Support accessing recreational, social, leisure, and vocational activities based on each person’s interests and goals.

Our goal is simple: provide the right support while helping each person build on their strengths, make informed choices, and live a more independent and fulfilling life.

Our Mission

Empowering People by Building on Their Strengths

We provide compassionate, person-centered support that helps individuals make informed choices, achieve personal goals, build meaningful relationships, and strengthen their independence.

Dignity • Choice • Independence

Our Vision

Helping People Connect With Their Abilities

Better Connections envisions a world where every person has the opportunity to achieve their unique potential.

Potential • Confidence • Independence

Our Values

The Principles That Guide Our Work

Our values shape how we support individuals, work with families, and serve our communities. They guide our decisions, relationships, and commitment to exceptional care.

Integrity • Compassion • Respect Excellence • Courage • Innovation

Opportunities, Not Limitations

Focusing on What’s Possible

We believe every person deserves opportunities to grow, make meaningful choices, and pursue personal goals.

By focusing on each person’s strengths and abilities, we help create pathways toward greater independence, connection, and a fulfilling life.

Strengths • Opportunity • Possibility

Values That Guide Every Connection

Integrity

We communicate honestly, act ethically, and remain accountable to the people we support and to one another.

Compassion

We approach every person with kindness, understanding, care, and compassion.

Respect

We value each person's rights, individuality, contributions, and the diversity of the communities we serve.

Excellence

We are committed to exceptional, mission-driven services delivered in a safe, healthy, and respectful environment.

Courage

We encourage people to try, learn, ask for help, take ownership, and grow through both successes and challenges.

Innovation

We embrace learning, change, and data-informed practices that help us continually improve behavioral health care.

We're Here When You Need Us

Call Our Office

Have a question about services, referrals, or getting started? Our team is ready to help.

Regular Office Hours:
Monday–Thursday 8:30 AM–4:30 PM

Call:
(252) 814-2118

Fax:
(252) 689-6013

After-Hours Assistance